Associate Specialist II (For Nationals Only)
Administration & Personnel
Job Purpose
JOB DIMENSIONS
The Associate HR Specialist will develop HR knowledge and competencies through practical assignments across various HR teams, supporting a range of HR activities across the organisation.
CONTEXT AND ENVIRONMENT
International, multicultural and open office environment
Key Accountabilities
Provide foundational Human Resources (HR) support across core HR activities for North Oil Company (NOC), assisting with the execution of HR processes, coordination of activities, and maintenance of records to enable consistent service delivery, employee support, and compliance with defined policies and procedures.
ACTIVITIES
- HR Operations and Data Administration: Assist with day-to-day HR operational support, including employee records management, documentation, and maintenance of accurate and confidential employee data across HRIS and physical/ digital records to support audit readiness and compliance requirements.
- Employee and Stakeholder Support: Assist with day-to-day HR operational support, including employee records management, documentation, and maintenance of accurate and confidential employee data across HRIS and physical/ digital records to support audit readiness and compliance requirements.
- Policy, Compliance and Governance: Follow HR policies, procedures, and guidelines consistently, providing basic clarification to employees and managers, escalating complex matters as required, and supporting accurate transaction and case documentation in line with internal controls and applicable labor standards.
- Process Coordination and Improvement: Assist in the coordination of HR processes across the employee lifecycle by identifying basic process issues and escalating potential risks or improvement opportunities to enhance efficiency, consistency, and service quality.
- Change and Communication Support: Assist with administrative and communication support during organizational or workforce changes, ensuring employees receive clear and timely HR-related information.
- Learning Needs Data Support: Assist in collecting and compiling learning and development requirements from business units and HR stakeholders to enable preparation of training plans aligned with workforce needs.
- Learning Program Administration: Assist in arranging development programs, including scheduling, venue coordination, and communication with participants to enable smooth execution of training activities.
- Training Delivery Coordination: Coordinate logistics, materials, and attendance tracking during training sessions to enable consistent delivery of learning programs.
- Learning Data and System Updates: Support accurate and up-to-date learning data records to enable reliable reporting on development progress, training compliance, and workforce capability tracking.
- Learning Feedback Collection: Gather training feedback, attendance records, and performance inputs to enable tracking of learning participation and identification of improvement areas.
- HR Reporting and Monitoring: Support operational monitoring through accurate data entry, record-keeping, and coordination with relevant HR and business functions to maintain service continuity.
- Functional Process Execution: Perform assigned functional tasks following defined procedures and guidelines, supporting accurate and timely execution of routine activities within established service requirements.
- Policy, Rules and Control Application: Follow applicable policies, rules, and controls in day-to-day activities, supporting consistent application and adherence to compliance and operational requirements.
- Case and Exception Handling: Assist in handling routine cases and transactions, escalating exceptions in line with defined procedures and supporting accurate documentation and follow-up activities.
- System and Data Reliability Support: Maintain system updates and records within defined scope, supporting data accuracy, consistency, and integrity for reliable service delivery.
- Audit, Compliance and Readiness Support: Assist in preparing documentation and records to support audits, reviews, and compliance activities in line with defined requirements and timelines.
- Issue Identification and Escalation: Identify basic process or operational issues and escalate them through appropriate channels, supporting timely resolution and continuity of activities.
- Operational Excellence and NOC Values: Contribute to a culture of safety, sustainability, and continuous improvement by upholding NOC’s values through ethical conduct, trust, and respect. Communicate clearly, embrace delegated responsibilities, and take ownership to deliver high-quality, cost-conscious results with integrity and technical excellence.
- Nationalization: Contribute to NOC’s nationalization efforts by supporting knowledge sharing, collaborating with Qatari nationals, and participating in initiatives that promote their growth and integration.
Competencies
Delegate Appropriately and Communicate Effectively
Demonstrate Adaptability in Managing Complex Situations
Demonstrate Learning Agility and Drive Innovation
Develop Emotional Intelligence and Cultural Competence
Develop Others and Institutionalise Knowledge
Develop Talent for the Future NOC Sustainability
Facilitate Collaboration and Sense of Community
Improve Safety, Technical Proficiency and Results
Lead By Example with NOC Values
Set Purpose, Strategic Direction and Company Plan
Strengthen Accountability and Continuous Improvement
Think and Act in Stakeholder-Centric Ways
Education
Degree in Human Resources, Business Administration, or other relevant discipline.
Certification
- CIPD or recognized equivalent is preferred
- Certification aligned to HR operations, HR services, or the relevant specialist area is an advantage
Experience
Recent graduate with no work experience.